Neck Pain Treatment

Neck pain affects most people at some point in their life-whether due to a trauma or accident or from sitting too long in the car or at the computer.

Our neck is vulnerable to strain and injury being a relatively small structure and having to support a large mobile weight- our head-often in poor, prolonged positions.

The neck (cervical spine) involves and protects many important nerves and blood vessels so it is vital to get neck pain treatment as soon as a problem starts to get fast relief from the pain and to prevent the symptoms becoming more widespread.
Pain in the neck can be particularly miserable as it may cause headaches, visual problems or nausea which makes it difficult to work, concentrate-or sleep.

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If neck pain is preventing you enjoy life, do your chosen sport or function at work then call us now to get pain free and back to normal as soon as possible
Or if you only have the odd pain or headache then why wait until it gets worse?. Early physiotherapy intervention and treatment gets faster results and a better outcome for you.

Remember, prevention is better than cure!

The neck is made of 7 separate bones (vertebrae) with a vertebral disc sandwiched between each one and each links to the next by 2 small mobile joints called facets. All these structures can become injured or strained causing pain and stiffness.

To complicate things further the roots of the nerves from your spinal cord emerge from small spaces between the joints. These then travel to other areas, some through your shoulder and down your arm to the tips of your fingers. Others travel up to your face, head, jaw and others further down your back.

If these nerves are irritated or pinched they can cause symptoms in addition to neck pain such as headaches, face pain, arm pain, arm weakness or numbness and commonly shoulder pain.
Due to the complex nature of the neck and its symptoms we initially conduct a comprehensive assessment to diagnose the exact nature of the problem before designing your neck pain treatment plan.

After your assessment the physio will explain what structures are causing your symptoms-often demonstrating on our resident skeleton what has gone wrong. We believe that understanding your problem and what may have caused it gives you the power to change things in the long term-not just get a quick fix and have the problem return.
Call us today to find out what is causing your neck pain and how we can help.

Causes of Neck Pain

Whiplash is commonly experienced with certain types of car accidents (especially when you are hit relatively slowly from behind) and with traumas that cause fast, uncontrolled movements of the head.

The resulting pain in the neck often resolves on its own with painkillers and rest but sometimes the pain and stiffness will persist and will need further intervention
Physiotherapy treatment works on the pain and stiffness associated with whiplash injuries getting you back to your normal activities as soon as possible

Physio-Answers are the preferred providers in the area for all the major car insurance companies for treatment of claimants with whiplash.

Patients are often given the diagnosis of arthritis as the cause of their pain and stiffness in the neck.

Whilst this is a common area to be affected by osteo- arthritis the problem is often just general wear and tear which can start fairly early in life in the middle of the neck. A poor posture with rounded shoulders often puts more stress on this part of our neck as we move and the result is extra wear and inflammation in these joints.

So as well as relieving the pain and stiffness with hands on treatment your physiotherapist may work on your posture and head position to reduce the extra stress on your neck. This involves stretching tight muscles and strengthening the weak ones so you are able to naturally hold yourself in a better position which then lessens the stress on your neck.

Neck pain is often caused by tightness and tension in neck and shoulder muscles. Lots of time on a computer or driving for instance causes our posture to change and the delicate muscles in our neck and shoulders can become over worked, tired and tight. This leads to pain in the neck, across the shoulders and upper back.

Headaches are also common as the tight neck muscles press on the nerves and blood vessels that supply the head and face.

By working on the tight muscles and stiff joints in the neck, shoulders and back your physiotherapist can reduce the tension and trigger points (knots in the muscles) and so reduce the pain and headaches if they occur. This may involve joint mobilisation, massage and acupuncture. They will also help you with relaxation and postural exercises to reduce the stress on the joints and muscles and so prevent the problem re occurring. They can also advise you regarding your workstation or sporting techniques to prevent the build-up of tension and tightness in the muscles in the future.

What people say about us

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Lubna Nshewat profile picture
Lubna Nshewat
3 November 2026
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Leena is an absolutely amazing physiotherapist! She is incredibly friendly, caring, and professional. After visiting other places where my problem wasn't properly identified, she was able to quickly understand the issue and provide the right treatment. You can genuinely see how much she loves her work and cares about her patients. She puts her heart into everything she does, making sure everyone receives the best possible care. The centre is also very well-maintained and professionally run. Highly recommended! ❤️
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Jane Barham
1 November 2026
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I’ve had three sessions with Basil (at Southend branch) so far and I’m really impressed. Basil put me at ease straight away, and his balance of professionalism, clear explanations, and respectful care stood out. The hands-on work was always appropriate, and he explained exercises clearly, so I knew what to do at home. I’ve made great progress already and I’m now playing football without and pain at night. Professional, kind, and highly recommended
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Muhammad Hasher profile picture
Muhammad Hasher
30 October 2026
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I had appointment with leena and i highly recommend her she is sooooo nice and she guide me very well about my shoulder and neck injury i highly recommend her thankyou !!⭐️⭐️
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Wayne H profile picture
Wayne H
28 October 2026
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Joe has been brilliant at helping to ease my tennis elbow, utilising Acupuncture and advising some simple exercises to slowly build up the strength in my elbow again.
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AJ D profile picture
AJ D
28 October 2026
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I came to Physio Answers with back and shoulder pain.. Joe Chamberlain was great, we talked through the issues and then set about options for how to improve my situation. A combination of strength exercises and some amazing tips and tricks has helped be greatly. The hands on treatments were super helpful as well, massage, trigger point release and acupuncture. Would absolutely recommend Joe if you’re having any issues!
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Angie Dulwich profile picture
Angie Dulwich
27 October 2026
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Ann was incredible kind compassionate and really helped me after I was injured in a fall. She helped me start to feel better after 4 weeks in agony start to have hope for a slow recovery and gave me lots of amazing advice. I dont live in the area but I wouldnt hesitate to travel to see Ann again. Brilliant totally recommend xx
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Trevor “Daddy Gripper” Marquis
21 October 2026
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Good quality treatment and exercises to do at home and the gym.Mobility is much better, pain has reduced significantly.Very professional
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isobel yeomans
17 October 2026
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Requested last minute appt same day for neck pain and suspected muscle spasm. Basil was really friendly and helpful. As this was my first physio session, he explained the assessment process and ensured he got accurate information about my pain and anything that may have contributed towards it. He then used posture exercises and hands on examination to confirm the problem. Given I only had a 45 minute appt, Basil ensured he provided some hands on treatment to massage the area and also did some assisted stretches which helped me to get more movement in the area. I was also left with some exercises to complete. Basil explained everything patiently making sure I understood the problem and treatment and made sure I was comfortable throughout. Friendly reception staff to book appt also and accommodate a same day appt request. Would recommend to anybody needing treatment!
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Harold Adeniyi
5 October 2026
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I honestly cannot recommend Kajal highly enough! I came to her after dealing with nerve issues in my neck which were causing me a lot of pain, tingling and genuinely quite a bit of distress. At the time, I was really worried about whether I would get back to feeling normal again. Over the past 9 weeks, Kajal has been absolutely wonderful. She was incredibly knowledgeable, patient and reassuring throughout the whole process. She always took the time to explain what was going on, why we were doing certain exercises and what I could do myself to help with my recovery. What I appreciated most was how much confidence she gave me throughout the process. I never felt rushed or like I was just another appointment. She genuinely cared about my progress and adjusted things along the way based on how I was responding. I’m now back to 100% and completely pain free, which honestly feels amazing considering where I started. Kajal has been brilliant from start to finish and I’m incredibly grateful for all of her help. If you’re looking for a physio who is knowledgeable, caring, encouraging and genuinely invested in getting you better, I could not recommend her more highly. Thank you so much, Kajal!
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Daniela Montes
3 October 2026
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Five stars for Basil at Physio-Answers Southend. Basil truly listens and understands how stress and burnout manifest physically. His treatment made a massive difference in releasing the pain and stiffness in my body. I feel so much lighter and more comfortable.